Privacy Policy for Pothik Ride Booking App
Last Updated: 22 Sep 2023
Thank you for using Pothik powered by SANJOY ENTERPRISE, the ride booking app ("Pothik," "we," "us," or "our"). At Pothik, we are
committed to
protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines
how we
collect, use, and safeguard your personal data when you use our app.
1. Information We Collect
When you use Pothik, we may collect the following types of information:
a. Personal Information
Name
Email address
Residential address
b. Location Data
We collect location information when you use our app for the purpose of providing ride booking services.
2. How We Use Your Information
We use the collected information for the following purposes:
a. Providing Services
We use your personal information to:
Create and manage your Pothik account
Facilitate ride bookings (bike, auto, taxi)
Communicate with you about your bookings
Send booking confirmations and updates
Provide customer support
b. Location Data
We collect your location data to:
Match you with available drivers or vehicles
Calculate fares
Improve the accuracy and efficiency of our services
3. Data Security
We take the security of your personal information seriously and have implemented reasonable security
measures to protect
it from unauthorized access, disclosure, alteration, or destruction.
4. Data Sharing
We may share your information with:
Drivers and service providers to fulfill your ride bookings
Our business partners for operational purposes
Law enforcement agencies when required by law
5. Your Choices
You have the following choices regarding your personal information:
You can update or correct your personal information in the app settings.
You can delete your account by contacting our customer support.
6. Cookies and Analytics
We may use cookies and analytics tools to collect information about how you use our app. This information
helps us
improve our services.
7. Refund Policy
Thank you for choosing Pothik We are committed to providing high-quality services to our clients. Please be aware that we have a strict no-refund policy for all services rendered. By engaging with our services, you agree to the terms outlined in this policy.
8. Third-Party Links
Our app may contain links to third-party websites or services that are not operated by us. We have no
control over their
content or practices, and we are not responsible for their privacy policies. We recommend reviewing the
privacy policies
of any third-party websites or services you visit.
9. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other
operational, legal,
or regulatory reasons. We will notify you of any changes by posting the updated policy in the app.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the use of your personal
information,
please contact us at support@pothik.in.
By using the Pothik app, you agree to the terms and conditions of this Privacy Policy. Please read this
policy carefully
and check for updates periodically.